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Frequently asked questions
✪ Contact us Live Support & get bank account . After send it receipt to our customer support.
✪ The minimum amount required for each deposit transaction is MYR 30.
✪ Proof of transaction must be provided to successfully complete any deposit transaction.
✪ Any deposits that are not made on time will be processed as soon as possible the next day. If you have any enquiries, kindly seek clarification from any of our customer support representatives who are available round the clock to assist you.
✪ Per customer per day may withdraw up to maximum 3 times daily (minimum RM50)
✪ The above mentioned processing times will only come into effect the moment we receive and verify your transaction request.
✪ If you have any outstanding bonuses on your account you may not be able to withdraw until you meet the terms of that bonus.
✪ We will not be responsible for any figure loss caused by network problem or technical issue.
✪ Member’s name must be the same as the registered account with Us.
✪ All deposits and withdrawals processing time are subject to internet banking availability.
✪ All maximum transaction limits are based on per transaction per day.
✪ Large withdrawal amount will take longer processing time.
✪ Please retain the Bank Receipt (if fund deposited via ATM) or Transaction Reference Number (if fund deposited via internet banking) as we will request for the proof of deposit.
✪ For other Local Banks, please liaise with our Customer Service for more info.
✪ Please refer to the terms and condition for more details.
✪ Member is required to meet at least one (1) time turnover of the deposited amount before withdrawal can be made.
✪ Withdrawal is not allowed if the rollover requirements for any bonus claimed have not been fulfilled.
Customers must be at least 18 years old and above and agree to abide by the terms and conditions imposed.
We will not disclose your personal information to any third party. Your personal details are confidential and we will ensure that there are secured all the time.